Privacy Policy
At The Social 99, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use our services.
Information We Collect
Information You Provide Directly
We collect information that you choose to provide, including when you:
- Submit an inquiry or contact form
- Purchase or activate a service plan
- Complete onboarding or project-related forms
- Communicate with us via email or other channels
This information may include:
- Name
- Email address
- Phone number
- Business or brand details
- Any other information relevant to service delivery
Providing this information is voluntary, but certain details may be required to deliver our services effectively.
Information Collected Automatically
When you visit our Website, limited technical information may be collected automatically, such as:
- Browser type
- Device type
- Operating system
- General usage patterns
This data helps us understand how our Website is used and supports ongoing improvements.
Use of Cookies
Our Website may use cookies or similar technologies to improve performance, functionality, and user experience. Cookies help us understand site usage and remember user preferences.
You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.
How We Use Information
The Social 99 uses collected information for the following purposes:
- To deliver and manage services
- To communicate regarding onboarding, project updates, and support
- To improve our Website, workflows, and service quality
- To share updates or information you have opted to receive
We do not use personal information for purposes unrelated to our services.
Communications
We may contact you via email for service-related communication, including confirmations, updates, or support messages.
Marketing or informational emails are only sent if you choose to opt in. You may unsubscribe from such communications at any time using the link provided in our emails.
Data Protection and Security
We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, or disclosure.
While no system can guarantee absolute security, we take appropriate measures to maintain data integrity and confidentiality.
Information Sharing
We do not sell, rent, or trade personal information.
Information may be shared only when necessary to:
- Deliver services you have requested
- Comply with legal or regulatory requirements
- Work with trusted service providers under confidentiality obligations
